Scrumconnect Consulting opens Newcastle office creating 150 new jobs

Scrumconnect Consulting has announced it is opening a new office in Portland House where it has pledged to inject £40m into the local economy over the next four years. The company works with public sector services to make digital easy to use for everyone, and it currently supports 16 of the CDDO’s (Central Digital and Data Office) top 75 Government services.

Scrumconnect designs digital services for organisations including His Majesty’s Courts and Tribunals Service (HMCTS), the Home Office, the Department for Education, and the Department for Work and Pensions (DWP). Bosses said the expansion marks the first phase of Scrumconnect Consulting’s wider plans to grow from 300 to 1,000 people within four years, and it said more than half of the 700 new roles will be based in the North.

In the North East, Scrumconnect Consulting will look to build on the success of its project with the Department for Work and Pensions (DWP) to digitise the Pension Credit Service, which is based in Newcastle. The business has also recently been selected as one of just four SME digital partners for an HMRC framework which aims to modernise the department’s IT systems and reduce legacy dependencies, with many of the projects based out of HMRC’s new office in Newcastle.

To support its growth strategy in the North East, Scrumconnect Consulting has appointed Mark Duncan as chief digital officer.

Praveen Karadiguddi, CEO of Scrumconnect Consulting, said: “Our £40m investment and expansion into Newcastle is a strategic move that reflects our growing partnerships with government departments like HMRC in the North East. Our increasing portfolio of contracts in the region highlights the synergy between our services and the government’s evolving needs.

“The North East is on the cusp of devolution in May 2024, and it’s seen an injection of investment through the Levelling Up Fund. It’s a prime time for forward-thinking private sector businesses like ours to step in and play a pivotal role in unlocking Newcastle’s vast potential. Our commitment is not just about expanding our footprint; it’ll help to foster economic growth, create jobs, and contribute to the region’s vibrant future.

“We look forward to continuing to support the public sector’s move away from expensive legacy systems to easy-to-use digital technology for the benefit of UK citizens. In the last 24 months alone, our user-centred approach has transformed more than 64 public sector services. Today, Scrumconnect Consulting is making a significant impact on the daily lives of more than 50 million UK citizens – from digitally processing court cases and every new passport application or renewal to preventing benefit fraud and managing state pension details.”